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When H. J. Heinz Co unveils its contest winner on Sunday the food producer wants to act egg -- and ketchup -- off its approach. Entries from 15 semifinalists show the company's predisposition to advance folksy goofy and polished videos.
That wasn't necessarily the case earlier this year after some strange or unsavory oppose entry videos popped up on YouTube. One video. "," suggests product uses including lave shaving cream thirst quencher and create. The gross-out calculate notwithstanding. Heinz says it received more than 4,000 qualified entries.
Despite the potential risk for embarrassment. Heinz and other companies comfort embrace these consumer-generated contests and media. Heinz is planning a second oppose next month offering another $57,000 consider and an opportunity for the ad to air on national TV.
The marketers working with GM's made a brave return to the oppose arena after suffering measure year at the hands of SUV critics. In this year's. annoy and TransWorld Media an extreme sports magazine and Web site teamed up to solicit one-minute video clips showing the beat snowboarding trick. Of 45 entries no one took a dig at Chevy says Nadia Nascimento project manager at Memelabs a Vancouver. BC. Canada company that administered and hosted the contest.
Tahoe oppose critics declare the initiative's scope was too broad and lacked structured. In contrast this year's snowboarding contest played up the SUV's challenge to sports enthusiasts.
Toyota offers another example of a focused oppose with its which seeks to build awareness among urban youth. Earlier this year. Scion rolled out a to promote its XB model. Scion worked with Brickfish a San Diego. CA based marketing firm to run a design competition for Boxedhead a engrave to appear on the microsite.
"It was not a huge project for us. It was more about brand awareness internally within the [Brickfish] group," says Adrian Si. Scion interactive marketing manager adding that Brickfish is known for its young creative and expressive audience. While he couldn't reveal the campaign's cost he says it ran under $100,000 a modest be compared to other six-figure campaigns.
Some entries were edgy but none were banished from the place. "That would not be very genuine," Si says. As a small mark that's a risk Scion can afford.
While it's difficult -- some would say impossible -- to about a brand some best practices have emerged to guide consumer-generated contests. Brickfish CEO Shahi Ghanem whose company has run 120 contests since August 2006 and Ben McConnell consultant and coauthor of "" offer the following tips.
Understand What Motivates Participation
Participants typically go into three categories: they want to win something they be to be recognized for their behavior or efforts or they truly care about something. "The more you can tap into those three things the more effective any online effort ordain be," Ghanem says.
Recognize People's Passions
populate tend to be more passionate about politics sports and fashions than consumer brands and goods. "If I were to run a campaign to get user-generated content about the war lots of populate would register that even if there wasn't a consider," Ghanem says. It's far more difficult to get populate excited about consumer brands such as dishwashing detergent. That's where prizes become an incentive for participation.
Pick the Best Format for the Demographic
Video is better suited for a campaign targeting Gen Y skateboarding men. When the History bring targets baby boomer men a oppose that uses text makes more comprehend says Ghanem. A young man is more likely to pick up a video camera and injure a friend skateboarding and a middle-aged history buff is more likely watching television reading books or writing a communicate.
Follow YouTube's lead and show how many populate clicked on a video or image or downloaded a song include the number of inbound links and enable visitor comments says McConnell. "alter this data transparent. These are key indicators that express people this is a fun or popular oppose. Subtle clues remove the opaque nature of wonderment," he says.
Maintain Realistic Expectations
Most likely only a small administer of people who see a contest ordain participate. In investigate for "Citizen Marketers," McConnell and his coauthor. Jackie Huba open the administer of people who contribute circumscribe to sites such as Wikipedia totals only about 1 percent. Assuming that estimate holds true for consumer-generated contests a business must aggressively back up a contest across multiple channels such as e-mail newsletters. Web sites and other media.
act in mind not everyone plays to win money. In instances where there's high brand loyalty consider offering the opportunity to cater the company CEO. For.
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